Dwarka, New Delhi
We at Turbo Fleet Aggregator Private Limited are committed to respect our user's/riders privacy subject to the limitations/exceptions as prescribed in the law. This privacy policy located at the website www.Turbo.com and mobile application titled 'TURBO' and 'TURBO' are a legally binding agreement between Turbo Fleet Aggregator Private Limited, having our registered office at C-1/67-OLD NO-4B,KH NO-120/2 MADHU VIHAR,D. K. Mohan Garden,New Delhi,West Delhi-110059,Delhi ('TURBO'/' Turbo Fleet Aggregator Private Limited '/ the 'Company' or 'we' or 'us' or 'our') and the guest users or registered users of the Platform (shall hereinafter be referred to as 'Member' or 'you' or 'your' or 'yourself' or the 'User').
Our Privacy policies governs the information provided or collected from our users/riders while creating account or thereafter anytime while using our services or products provided by our company through TURBO app, website or through any other medium. The information provided by users/riders will be stored and used by Turbo Fleet Aggregator Private Limited as per the applicable laws.
BY ACCEPTING THE CUSTOMER TERMS AND CONDITIONS, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY ALSO AS UPDATED FROM TIME TO TIME.
Please review the following carefully so that you understand our privacy practices. Registering on the app is considered as an acceptance of Terms and Conditions. If you do not agree to this Privacy Policy, do not accept the Customer Terms and Conditions or use our Services. This Privacy Policy is incorporated by reference into the Terms and Conditions.
Turbo Fleet Aggregator Private Limited is committed to protecting the privacy and security of its users. This Privacy Policy outlines how we collect, use, and safeguard the personal information obtained from users of our Android mobile application ("App"). By using our App, you consent to the practices described in this Privacy Policy. 1. Information We Collect: 1.1 Personal Information: When you use our App, we may collect the following personal information: - Phone Number: We may collect your phone number to provide you with specific services or to verify your identity when necessary. - User Data: We may collect user data such as your name, email address, and any additional information you provide voluntarily, such as preferences or feedback. - User Current Location: With your explicit consent, we may collect your current location to provide location-based services or personalised content. 2. Use of Personal Information: 2.1 We may use the personal information collected for the following purposes: - To provide and improve our services to you. - To personalise your experience and offer tailored content and recommendations. - To communicate with you regarding updates, promotions, or important notices. - To verify your identity and protect against fraudulent activities. - To monitor and analyse usage patterns to enhance the performance and functionality of our App. - To comply with legal obligations and enforce our rights. 3. Data Sharing and Disclosure: 3.1 We may share your personal information with trusted third-party service providers who assist us in delivering our services and operating our business. These service providers are contractually obligated to maintain the confidentiality and security of your personal information. 3.2 We may disclose your personal information if required by law, regulation, or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others. 4. Data Security: 4.1 We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. 5. Children's Privacy: 5.1 Our App is not intended for use by individuals under the age of 15. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete such information. 6. Changes to this Privacy Policy: 6.1 We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any material changes by posting the revised version on our App. Continued use of our App after the effective date signifies your acceptance of the revised Privacy Policy. 7. Contact Us: 7.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at contact@turbo.in By using our App, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.
USERS INFORMATION is saved and used to provide services to our users. Without knowing or saving the users information it is difficult for us to provide our services. Our aim is to collect the information of our users only to provide our services in an efficient way. The information collected by our company or affiliates or partners or agents is used in one or more of the following manner or in any other manner as required as per law:- with the government agencies or in the interest of the public. in case of an accident with friends, family or any other agency. for our business development and promotional purposes. Payment processors and facilitators. Cloud storage providers. Marketing partners and marketing platform providers. Data analytics providers. Consultants, lawyers, accountants and other professional service providers. Insurance and financing partners. Vehicle solution vendors or third party vehicle suppliers LOCATION of ours users /riders is very important for using our services. If you do not wish to provide us your location then we will not be able to provide you our services. We may collect your precise or approximate location information as determined through data such as GPS, IP address,WiFi or any other mode. Location will be collected through mobile app as well as through our vehicle even when the app is running in the background of your device and even when it is enabled through your app settings or device permissions. Cookies are small data files loaded or saved on the uses browser or device by our mobile app and websites and are used for the purposes such as: To identify the devices on which our app or website is browsed, For enhancing our services, cookies are also sent to our vendors, to r emember user preferences and settings, to analyse site traffic and trends and generally understand the online behaviour and interests of users who visit our websites or use our apps.
ALL THE INFORMATION provided will be compiled by our company and only the name, photo of the users will be shared in the public domain to rate the users as to how they act socially and use our services. By accepting these policies users give irrevocable consent to us to share the information of our users in our public domain and reviews they share on our mobile app or on any other social media portal or by any other mode of communication.We reserve the right to blacklist users who use our services in violation of our rules or in any other manner harmful not only to the public at large, any of our users, to our company or to any other person related to our company. ACCURACY OF INFORMATION provided by our users is very important as it is for us to secure your information. All the information provided by the users/riders should be precise, accurate, updated and in consonance with the government issued ids. If at any point of time it is found that the information provided is not precise, accurate and updated then our company will not be able to provide services and can also initiate action as per law.